At Kern River Milling, we value the trust you place in us when you visit our website and purchase our products. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.
1. Who We Are
Our website address is: https://kernrivermilling.com. We specialize in providing high-quality milled products, and this policy outlines how we handle the data you share with us during your journey from grain to table.
2. Information We Collect
- Comments: When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to assist in spam detection.
- Media: If you upload images to the website (such as product reviews), you should avoid uploading images with embedded location data (EXIF GPS) included, as other visitors may be able to extract this info.
- Contact & Account Info: If you register for an account or make a purchase, we store the personal information you provide in your user profile (e.g., name, email, and shipping address).
3. Cookies
To make your experience seamless, we use cookies:
- Account Login: If you have an account and log in, we set temporary cookies to save your login information and screen display choices.
- Convenience: If you leave a comment, you may opt-in to saving your name and email in cookies so you don’t have to fill them in again next time.
4. Who We Share Your Data With
We do not sell your personal data. We only share information when necessary to fulfill your orders (such as with shipping carriers) or for essential site security (such as password reset requests, where your IP address is included in the email).
5. How Long We Retain Your Data
- Comments: If you leave a comment, the comment and its metadata are retained indefinitely so we can recognize and approve follow-up comments automatically.
- User Accounts: For users that register on our website, we store the personal information provided in their user profile. You can see, edit, or delete your personal information at any time (except your username).
6. Your Rights Over Your Data
If you have an account on this site or have left comments, you can request an exported file of the personal data we hold about you. You can also request that we erase any personal data we hold. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
7. Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service to ensure our community remains a high-quality space for all customers.